Introductionn:
This Privacy Notice (“Privacy Notice”) applies to M-Compliance’s website, accessible at https://m-compliance.com/, and the cloud-based educational platform accessible through that website, as well as any associated mobile applications (“Platform”). M-Compliance is owned and operated by M-Compliance, INC, (“M-Compliance,” “we,” or “us”). This Privacy Notice outlines how M-Compliance collects and uses personal data gathered through its website and platform. It also explains the choices available to you concerning the use of, your access to, and how to update and correct your personal data.
1. Personal Data
We Collect M-Compliance collects personal data from you through your interactions with us and our platform. This data may be provided directly by you or collected based on your use and interactions with our website and platform. The specific data collected depends on the context of your interactions and the choices you make. We may also obtain data about you from third parties.
Your choices are important to us. You may choose not to provide certain personal data. However, some services may require specific personal data to function properly. If you decide not to provide the necessary data, some features and services may not be available to you.
Personal data you provide to us: This includes information you directly provide when interacting with us, such as filling out forms on our website, engaging with chatbots, communicating with us through various channels, or participating in M-Compliance-sponsored forums. It may include contact information (e.g., name, email address, company, telephone number, country, occupation, education, profession), as well as information related to your inquiries, requests, and other interactions with us.
Payment Processing: If you purchase a subscription or services, we will collect payment and billing information, including credit card details. This sensitive payment data is securely processed through encryption using industry-standard security protocols and managed by third-party payment processors. Our Privacy Notice does not cover how third-party payment processors handle personal data.
Personal data we collect about you from your use of our Site: We automatically collect information when you visit our website, whether or not you are a registered user. This includes technical data, details about your visits, and information about your activities on our website. This may include courses viewed, page response times, errors, time spent on specific pages, interactions (scrolling, clicks, mouseovers), navigation methods, and ways in which you contact our support teams. Technical information may include IP addresses, device identifiers, login details, browser specifications, time zones, plug-ins, operating systems, and device platforms.
Personal data processed through social media platform plugins embedded in M-Compliance’s website: We process personal data through social media plugins embedded in our website. M-Compliance and these platforms may jointly control certain data related to your interactions with our website via these plugins. We defer primary responsibility for data processing under applicable regulations to the respective platform. Therefore, you should consult the privacy policies of these platforms for detailed information about how they handle data and your rights.
Personal data we receive from other sources: We may receive information about you from third parties with whom we collaborate to provide, promote, or enhance our services. These third parties may include business partners, technical and payment service providers, advertising networks, analytics providers, and search information providers.
2. How We Use Your Personal Data
Provision of Services: To deliver the services you’ve requested through our website and platform, we process your personal data. This processing is necessary for the performance of a contract between you and us and includes services such as account management, billing, access to educational resources, and notifications about service changes.
Account Activation and Maintenance: We use personal data, such as device and subscription identifiers, to activate and maintain user accounts. This is also necessary for the performance of a contract between you and us.
Support: Personal data is used to assist you with support requests, such as troubleshooting and password resets, in accordance with the contract between you and us.
Improvement of Services and Features: We analyze your personal data to enhance our website and platform by adding new content, features, or capabilities. This processing is based on our legitimate interest in improving our services.
Safety and Security: We use personal data to ensure the safety and security of our users and website, including detecting malware and other malicious activities. This processing is also based on our legitimate interest in maintaining security and monitoring for any violations of our terms of use.
Personalization: With your consent, we use your personal data to personalize your user experience, tailoring it based on your previous interactions with our website and platform.
Communications: To keep you informed about your account and our services, we use your personal data to communicate with you, as this is necessary for the performance of our contract.
Marketing: With your consent, we send you information about services and updates that may interest you, such as newsletters, promotional emails, and market research requests. You can opt out of receiving these communications by updating your preferences.
Prize Promotions and Events: If you’ve agreed to participate, we use your personal data to administer prize promotions and events.
Social Media Analytics: We use personal data collected through social media interactions for analytics purposes. This helps us refine our commercial activities and improve our products and services.
Reporting and Business Operations: Personal data is also used for internal purposes such as troubleshooting, data analysis, research, and reporting, to ensure our business runs smoothly and to enhance our offerings.
Legal Compliance: We may process personal data to fulfill legal obligations, such as reporting prizes or awards to relevant tax authorities..
3. Reasons We Share Personal Data:
We share personal data in ways that align with the purposes for which it was collected, ensuring that it is not processed in any incompatible manner. Below are the reasons we may share your personal data:
M-Compliance Affiliates: To provide support and other services, M-Compliance affiliates may process your personal data. A list of these affiliates can be found on our website.
Third-Party Suppliers: Occasionally, we engage third parties to handle certain business functions, such as market research, payment processing, or email communications. We may also share your email address with platforms like Google, Facebook, Instagram, LinkedIn, and Twitter for tailored marketing purposes. These third parties receive only the data required to complete their tasks and are prohibited from using your personal data for any other purpose.
Technology Vendors: We may share engagement data with third parties connected to our platform. For example, if you view a course linked to a particular technology vendor, we might share data such as course minutes viewed, Skill IQ levels, and other relevant information to improve platform content and enhance collaborations. This data will not include personal information unless you have explicitly consented to share it.
Business Plans and Employer/Group Subscriptions: If your subscription is provided by your employer or a group sponsor, the data collected through your use of our services may belong to them. In such cases, the employer or sponsor controls your M-Compliance subscription, and we act as a data processor based on their instructions. If they wish to transfer your data to a personal account, they will contact M-Compliance directly to arrange this.
Corporate Transactions: Should a merger, acquisition, bankruptcy, reorganization, or sale of M-Compliance’s assets occur, your personal data may be transferred as part of the transaction.
Legal Compliance and Enforcement: We may share personal data to comply with legal obligations, respond to legal requests, protect our rights, privacy, safety, or property, or enforce our terms of use..
4. HOW TO ACCESS AND CONTROL YOUR PERSONAL DATA:
You have the right to make choices regarding the collection and use of your personal data by M-Compliance. By contacting us or utilizing the features we provide, you can control the data we have collected and exercise your data protection rights. However, in some instances, your ability to access or control your data may be limited, as required or permitted by applicable laws or your employer/group sponsor (if applicable).
Control Over Interest-Based Advertising: You can control the use of your personal data for interest-based advertising in the following ways:
By using the “Unsubscribe” link found in the marketing emails we send to you, or
By contacting us at [email protected]. Before assisting with your request, we may need to verify your identity or that of your authorized agent.
Please note that not all personal data processed by M-Compliance can be accessed or controlled using the above methods. Additionally, communications that are essential to the ongoing service and support of your account cannot be opted out of and are not considered marketing communications.
For personal data provided directly to third parties, such as payment and subscription providers, you will need to contact those third parties directly to control your data.
5. COOKIES AND SIMILAR TECHNOLOGIES
M-Compliance and its affiliates use cookies or similar technologies to collect and store certain information. These technologies typically involve pieces of code or information that a website transfers to or accesses from your computer hard drive or mobile device. These cookies store and sometimes track information about you, allowing us to create a unique device ID, remember you when you return to our website, and manage various features such as storing searches or presenting personalized content. By using cookies, our Site is able to distinguish you from other users, providing you with a personalized experience and allowing us to improve the Site’s functionality.
Most web browsers accept cookies by default, but you can adjust your browser settings to disable cookies if you prefer. Disabling cookies may prevent you from fully utilizing all features of our Site, and you may not be able to take full advantage of our services.
There are several types of cookies we use:
Essential Cookies: These cookies are required for the operation of our website and are necessary for fulfilling our agreement with you. Examples include cookies that enable you to log into secure areas, use a shopping cart, or access e-billing services.
Performance Cookies: These cookies help us recognize and count the number of visitors and track how visitors navigate through our website. This information is used to improve the Site’s performance, making it easier for users to find what they’re looking for.
Analytics Cookies: These cookies recognize you when you return to our website, allowing us to personalize content, greet you by name, and remember your preferences (such as language or region), based on your choices.
Advertising Cookies: These cookies track your visit to our website, the pages you’ve visited, and the links you’ve clicked. Using this information, we aim to display relevant content and advertising on the Site based on your interests. This data may also be shared with third parties for advertising purposes.
We may also work with advertising networks that track the content you view on our Site and other websites you visit. As a result, you might see advertisements from M-Compliance on third-party websites or vice versa. To opt-out of targeted ads, visit http://optout.networkadvertising.org/, where you can learn more about opting out of interest-based advertising in the U.S., Canada, and the European Union.
Disabling Cookies
Disabling cookies may affect how the Site functions. If you disable all cookies, you may not be able to complete purchases on our Site. However, if you only disable third-party cookies, you can still make purchases.
To disable cookies, follow these instructions based on your browser:
For Google Chrome:
Go to Settings > Advanced
Under “Privacy and security,” click on “Content settings”
Click “Cookies”
For Safari:
Go to Preferences > Privacy
Click “Remove all Website Data”
For Mozilla Firefox:
Go to the “Tools” menu and select “Options”
Click on the “Privacy” tab
Under “Cookies,” select the relevant options
If you haven’t set your cookie preferences, we may prompt you separately regarding the use of cookies. Except for essential cookies, all cookies used on our Site will expire after two years or sooner.
6. SECURITY OF PERSONAL DATA
M-Compliance is dedicated to safeguarding the security of your personal data. To help protect your personal data from unauthorized access, use, or disclosure, we employ a range of security controls and procedures.
7. ACCESS TO THIRD-PARTY SERVICES
This Privacy Notice is applicable solely to our Site. It does not extend to websites or services that are not operated or controlled by M-Compliance. If you leave our Site and visit a third-party website, you will be governed by the terms of use and privacy policies of that third-party website.
We do not sell, rent, or share customer phone numbers or personal data with third parties for marketing or resale purposes.
If we use third-party services for SMS communication (such as for staffing and recruitment), those providers may process and store SMS-related data in compliance with carrier regulations, including 10DLC requirements. Users who opt in to SMS messaging can choose to opt out at any time by replying “STOP” to a message.
Examples of SMS Messages We Send to Candidates:
Job Opportunity Alerts: “Hi [Candidate Name], we have a new job opportunity for a [Job Title] position in [Location]. Would you like more details? Reply YES for more info or STOP to opt-out.”
Interview Scheduling: “Hi [Candidate Name], your interview with [Company Name] is scheduled for [Date/Time]. Please reply CONFIRM to confirm your availability or STOP to opt-out.”
Application Status Updates: “Hi [Candidate Name], your application for the [Job Title] role has been reviewed! The hiring manager would like to move forward. Reply SCHEDULE to book your next step.”
Reminders and Follow-ups: “Hi [Candidate Name], this is a friendly reminder about your scheduled interview tomorrow at [Time]. Let us know if you have any questions!”
M-Compliance is dedicated to safeguarding the security of your personal data. To help protect your personal data from unauthorized access, use, or disclosure, we employ a range of security controls and procedures.</p >
8. INDIVIDUALS SUBJECT TO THE GDPR:
If your personal data falls under the scope of the GDPR, the following provisions apply:
M-Compliance acts as the data controller for your personal data when you access our Website, view information about our services, communicate with us, download documents, register for events, and consent to receive marketing communications from us and our affiliates.
If you are a registered user of the Platform under M-Compliance’s Individual Terms of Use, M-Compliance is the data controller for all personal data you provide and collect when accessing and using the Platform. We explicitly prohibit the provision of sensitive personal data.
9. INDIVIDUALS’ RIGHTS UNDER GDPR:
You have the right to exercise the following rights at any time:
10. ENFORCEMENT AND DISPUTE RESOLUTION
If you have any questions or concerns about how we use or disclose personal data, please reach out to our Customer Support team at [email protected]. We will investigate your concerns and make every effort to resolve any complaints or disputes related to the use and disclosure of personal data, as outlined in this Privacy Notice.
11. RETENTION OF PERSONAL DATA
In general, we retain your personal data for the duration of our relationship with you. After our relationship concludes, we will keep your personal data for a period necessary to fulfill the following purposes: comply with applicable legal record retention requirements, resolve legal claims or proceedings, or address any complaints regarding our services or the Website.
12. CHANGES TO THIS PRIVACY NOTICE
We may update this Privacy Notice to improve transparency or in response to:
Feedback from customers, regulators, industry, or other stakeholders;
Changes in our products or services; or
Updates to our data processing activities or policies.
Whenever we make changes to this policy, we will include the version and effective date of the updated terms. If there are material changes, such as alterations in the purposes for processing personal data that are inconsistent with the original purpose of collection, we will notify you. This may be done by posting a notice on our Site prior to the changes taking effect or by directly emailing registered users of the Platform. We recommend checking this policy periodically to stay informed about the latest updates.
If you have any questions or require more information regarding our privacy policy, feel free to contact us via email.
13. LOG FILES
Like many websites, we use log files to track visitors. This is a standard procedure used by hosting companies for website analytics. The log files contain information such as IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and click data. This data helps us analyze trends, administer the site, track user movement, and gather demographic information. We ensure that IP addresses and other information are not linked to any personally identifiable information.
14. COOKIES AND WEB BEACONS
M-Compliance uses cookies to store visitor preferences and to collect user-specific data on which pages are visited. Cookies also allow us to personalize or customize our content based on the visitor’s browser type and other information sent via the browser.
15. DOUBLE-CLICK DARK COOKIES
Google, as a third-party vendor, uses cookies to display ads Google’s use of the DART cookie enables it to serve ads to visitors based on their previous visits and other websites on the internet. Users can opt out of the DART cookie by visiting Google’s ad and content network privacy policy at the following URL: Privacy Ads.
16.OUR ADVERTISING PARTNER
Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners include …….
While each of these advertising partners has their own Privacy Policy for their site, an updated and hyperlinked resource is maintained here: Policies
You may consult this listing to find the privacy policy for each of the advertising partners
These third-party ad servers or ad networks use technology in their respective advertisements and links that appear and which are sent directly to your browser. They automatically receive your IP address when this occurs. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by our site’s third-party ad networks to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on the site.
It has no access to or control over these cookies that are used by third-party advertisers.
17.THIRED PARTY PRIVACY POLICIES
You should consult the respective privacy policies of these third-party services for detailed information on their data processing practices, including SMS communications. If third-party services assist in SMS message delivery, they comply with all applicable industry regulations, including opt-in/opt-out mechanisms required under 10 DLC.
It does not sell, rent, or share customer phone numbers or personal data with third parties for marketing or resale purposes.
Our privacy policy does not apply to, and we cannot control, the activities of such third-party advertisers or websites. You may find a comprehensive listing of these privacy policies and their links here: Privacy Policy Links.
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites.
18.CHILDERN’S INFORMATION
We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. It does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that has in its database the personally identifiable information of a child under the age of 13, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our records.
19.INFORMATION DISCLOSURE OR SHARING
It does not share, sell, rent, or trade personal information for promotional purposes. We may disclose your personal information if required by law or to comply with legal processes, such as a court order, or if we believe such action is necessary to protect the rights, property, or safety
20.OPT-OUT INSTRUCTIONS
Recipients have the right to opt-out of receiving future communications. To opt out of emails or other communications, simply follow the instructions provided in each communication, such as typing STOP in the subject line or replying with the word STOP.
21. MESSAGE FREQUENCY
The frequency of communications may vary based on the type of service or content. For example, you might receive promotional messages once a week or specific notifications depending on how you interact with https://m-compliance.com/.
22. TYPES OF MESSAGES THE RECIPIENT WILL RECEIVE
By providing your contact information, you consent to receiving promotional content, product updates, and other communications related to https://m-compliance.com/ and its services. These communications may include offers, newsletters, and notifications about new content or services.
23. MESSAGE AND DATA RATES MAY APPLY
Standard message and data rates may apply if you opt to receive communications from us via SMS or other messaging formats. Please check with your mobile provider for more details.
24. SUPPORT CONTACT INFORMATION
If you have any questions or need assistance regarding our privacy policy or communications, please contact us:
For support: Email us at [email protected].
25. ONLINE PRIVACY POLICY ONLY
This privacy policy applies only to our online activities. It is valid for visitors to our website and pertains to the information shared or collected there. This policy does not apply to any information collected offline or through other channels outside of this website.
26. CONSENT
By using our website, you consent to our privacy policy and agree to its terms.
27. HOW TO CONTACT US
Questions or comments regarding this Privacy Notice should be submitted to M-Compliance by email or phone as follows:
Contact
+1 469-639-0629
Our Location
9901 Valley Ranch Pkwy E, Suite 3001, Irving, TX 75063
Official Email
[email protected]